If you selected Forgotten password? – enter your username in the field above and select Reset password

You will then receive an email containing a link that will allow you to change your password.
 

If you selected Forgotten username? - your Username is typically your personal email address and the one that you gave when you started with your employer, however sometimes it may be different. In these cases we suggest referring back to your original ‘Welcome’ email.
 

If you believe you know the correct email address, please enter it in the field above and select Submit. If the address is correct, you will receive a confirmation email to that address.
 

If your email address has recently changed or if you’re having problems resetting your username or password, please speak to your line manager.